Refund Policy

Does Modern Presentations provide returns and refunds on its products?

Due to the customizable nature of our products, Modern Presentations offers only product exchanges and does not provide returns or refunds.

If you receive a damaged or incorrect product, please follow these steps:

1. Take clear videos and pictures of the product.
2. Ensure the product is unopened, with all packaging intact.
3. Contact us at support@modernpresentations.com within 1 day of receiving your order.

Important Notes:

• The videos and images must clearly show the condition of the product and its packaging.
• Exchanges will only be processed after the provided evidence is reviewed and approved by our team to confirm eligibility based on the criteria above.

If you have any further questions or require assistance, please do not hesitate to reach out to us. Modern Presentations is committed to ensuring your satisfaction with our personalized gifts.